1. Acceptance of Terms

By accessing or using Wholewella Health’s website or services, you agree to be bound by these Terms of Use and all applicable laws. If you do not agree, you may not use our services.

2. Description of Services

Wholewella Health is a telehealth-based functional medicine and wellness practice. Services may include:

• Functional medicine consultations

• Health and wellness coaching

• Lifestyle and nutrition guidance

• Lab review and interpretation

• Personalized wellness plans

• Educational resources and recommendations

Services are provided virtually and are designed to support whole-person wellness.

3. Functional Medicine Disclaimer

Wholewella Health provides integrative and functional medicine services, which focus on identifying root causes and supporting overall wellness.

• Services are not intended to replace primary care

• We may collaborate with or recommend consultation with your primary care provider or specialist

• Recommendations may include lifestyle, nutrition, and supplement strategies

You understand that functional medicine is individualized and outcomes vary.

4. No Medical Guarantee

We do not guarantee:

• Specific results

• Symptom resolution

• Cure of any condition

All care is based on clinical judgment and patient participation.

5. Not Emergency Care

Wholewella Health does not provide emergency services.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

6. Telehealth Consent

By using our services, you consent to telehealth care.

You understand that:

• Telehealth may involve video, phone, or electronic communication

• There are limitations compared to in-person care

• Technical issues may occur

• You may withdraw consent at any time

7. State-Specific Care (Oklahoma and Texas)

Services are provided in accordance with applicable state laws.

• Care is primarily provided under Oklahoma regulations

• Services may also be provided to patients located in Texas where the provider is licensed

• You agree to be physically located in a state where your provider is authorized to practice at the time of your appointment

8. Patient Responsibilities

You agree to:

• Provide accurate and complete health information

• Disclose medications, supplements, and conditions

• Follow up appropriately when recommended

• Seek in-person or emergency care when necessary

You are responsible for your healthcare decisions.

9. Payment and Fees

Wholewella Health operates as a cash-pay practice.

• Payment is due at the time of service

• We do not bill insurance

• Superbills may be provided upon request

• Pricing is subject to change at any time

All payments are final unless otherwise stated.

10. Membership and Program Terms

If you enroll in a membership or program:

• You agree to the terms outlined at the time of purchase

• Memberships may be billed monthly or in full

• No guarantees of outcomes are provided

• Cancellation policies will be disclosed at enrollment

Failure to comply with payment terms may result in suspension of services.

11. Cancellation and No-Show Policy

• Appointments must be canceled or rescheduled at least [24 hours] in advance

• Late cancellations or missed appointments may incur a fee

• Repeated no-shows may result in discharge from care

12. Supplement and Product Disclaimer

Wholewella Health may recommend supplements, labs, or third-party products.

You understand that:

• Supplements are not FDA-approved to diagnose, treat, cure, or prevent disease

• Results vary between individuals

• You should consult your provider before starting new supplements

We are not responsible for outcomes related to third-party products.

13. Third-Party Services

We may refer or link to third-party services, including:

• Laboratory testing companies

• Pharmacies

• Supplement providers

We are not responsible for:

• Their services, pricing, or outcomes

• Errors, delays, or adverse events

14. Intellectual Property

All content on this website, including:

• Branding

• Logos

• Text

• Programs

• Educational materials

is the property of Wholewella Health and may not be copied, distributed, or reused without permission.

15. Privacy and HIPAA

We are committed to protecting your personal and health information.

• Information is handled in accordance with applicable privacy laws, including HIPAA where applicable

• By using our services, you consent to electronic communication and data storage

Please refer to our Privacy Policy for full details.

16. Limitation of Liability

To the fullest extent permitted by law, Wholewella Health is not liable for:

• Indirect or consequential damages

• Decisions made based on provided information

• Delays or interruptions in service

• Outcomes related to third-party services or products

17. Termination of Services

We reserve the right to:

• Refuse or discontinue services at any time

• Discharge patients for non-compliance, inappropriate behavior, or non-payment

18. Modification to Terms

We may update these Terms at any time. Changes are effective immediately upon posting.

Continued use of our services constitutes acceptance of updated Terms.

19. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

20. Contact Information

Wholewella Health

Email: hello@wholewella.com

Phone: (405) 937-2164