WholeWella Health Terms of Use

Effective Date: 8/18/2025

Welcome to WholeWella Health. By using our website and telehealth services, you agree to these Terms of Use.

Please read them carefully.

1. Acceptance of Terms

By accessing or using the WholeWella Health website or telehealth services, you agree to comply with these Terms of Use and any applicable laws. If you do not agree, do not use our services.

2. Telehealth Services

WholeWella Health provides functional medicine and wellness consultations through telehealth. Our services include education, health assessments, lifestyle guidance, and treatment recommendations and medical advice/treatments.

Important: Telehealth is not a substitute for emergency care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. 

3. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use our services. By using our website, you confirm that you meet these requirements.

4. Privacy and Confidentiality

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

5. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and any activity under your account. Notify us immediately if you suspect unauthorized use.

6. Use of Website and Content

The content on this website, including articles, images, videos, and downloadable resources, is for general informational purposes only. You may not copy, reproduce, distribute, or create derivative works without our written permission.

7. Payment and Billing

All services are billed according to the fees listed on our website. Payment is due at the time of service unless otherwise agreed. We reserve the right to change fees at any time, with notice.

8. Medical Disclaimer

The health information provided on this website and during telehealth visits is professional medical advice from a licensed nurse practitioner. It is intended for educational and treatment purposes specific to your health, and should be followed as directed. Telehealth consultations do not replace emergency care–call 911 if you are experiencing a medical emergency.

9. Limitation of Liability

WholeWella Health, its owners, employees, and affiliates are not liable for any direct, indirect,incidental, or consequential damages arising from the use of our website or telehealth services.

10. Termination

We may suspend or terminate access to our services at any time, with or without notice, for conduct that violates these Terms of Use or is harmful to others.

11. Governing Law

These Terms of Use are governed by the laws of the state in which WholeWella Health operates, without regard to conflict of law principles

12. Changes to Terms

We may update these Terms of Use at any time. Changes will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of the updated terms.