Wholewella Health Terms of Use

Effective Date: 4/01/2026

Welcome to Wholewella Health. By accessing or using our website, services, or telehealth platform, you agree to the following Terms of Use. Please read them carefully.

1. Acceptance of Terms

By accessing or using Wholewella Health’s website or services, you agree to be bound by these Terms of Use and all applicable laws. If you do not agree, you may not use our services.

2. Description of Services

Wholewella Health is a telehealth-based functional medicine and wellness practice. Services may include:Functional medicine consultationsHealth and wellness coachingLifestyle and nutrition guidanceLab review and interpretationPersonalized wellness plansEducational resources and recommendationsServices are provided virtually and are designed to support whole-person wellness.

3. Functional Medicine Disclaimer

Wholewella Health provides integrative and functional medicine services, which focus on identifying root causes and supporting overall wellness.Services are not intended to replace primary careWe may collaborate with or recommend consultation with your primary care provider or specialistRecommendations may include lifestyle, nutrition, and supplement strategiesYou understand that functional medicine is individualized and outcomes vary.

4. No Medical Guarantee

We do not guarantee:Specific resultsSymptom resolutionCure of any conditionAll care is based on clinical judgment and patient participation.

5. Not Emergency Care

Wholewella Health does not provide emergency services.If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

6. Telehealth Consent

By using our services, you consent to telehealth care.You understand that:Telehealth may involve video, phone, or electronic communicationThere are limitations compared to in-person careTechnical issues may occurYou may withdraw consent at any time

7. State-Specific Care (Oklahoma and Texas)

Services are provided in accordance with applicable state laws.Care is primarily provided under Oklahoma regulationsServices may also be provided to patients located in Texas where the provider is licensedYou agree to be physically located in a state where your provider is authorized to practice at the time of your appointment

8. Patient Responsibilities

You agree to:Provide accurate and complete health informationDisclose medications, supplements, and conditionsFollow up appropriately when recommendedSeek in-person or emergency care when necessaryYou are responsible for your healthcare decisions.

9. Payment and Fees

Wholewella Health operates as a cash-pay practice.Payment is due at the time of serviceWe do not bill insuranceSuperbills may be provided upon requestPricing is subject to change at any timeAll payments are final unless otherwise stated.

10. Membership and Program Terms

If you enroll in a membership or program:You agree to the terms outlined at the time of purchaseMemberships may be billed monthly or in fullNo guarantees of outcomes are providedCancellation policies will be disclosed at enrollmentFailure to comply with payment terms may result in suspension of services.

11. Cancellation and No-Show Policy

Appointments must be canceled or rescheduled at least [24 hours] in advanceLate cancellations or missed appointments may incur a feeRepeated no-shows may result in discharge from care

12. Supplement and Product Disclaimer

Wholewella Health may recommend supplements, labs, or third-party products.You understand that:Supplements are not FDA-approved to diagnose, treat, cure, or prevent diseaseResults vary between individualsYou should consult your provider before starting new supplementsWe are not responsible for outcomes related to third-party products.

13. Third-Party Services

We may refer or link to third-party services, including:Laboratory testing companiesPharmaciesSupplement providersWe are not responsible for:Their services, pricing, or outcomesErrors, delays, or adverse events

14. Intellectual Property

All content on this website, including:BrandingLogosTextProgramsEducational materialsis the property of Wholewella Health and may not be copied, distributed, or reused without permission.

15. Privacy and HIPAA

We are committed to protecting your personal and health information.Information is handled in accordance with applicable privacy laws, including HIPAA where applicableBy using our services, you consent to electronic communication and data storagePlease refer to our Privacy Policy for full details.

16. Limitation of Liability

To the fullest extent permitted by law, Wholewella Health is not liable for:Indirect or consequential damagesDecisions made based on provided informationDelays or interruptions in serviceOutcomes related to third-party services or products

17. Termination of Services

We reserve the right to:Refuse or discontinue services at any timeDischarge patients for non-compliance, inappropriate behavior, or non-payment

18. Modification to Terms

We may update these Terms at any time. Changes are effective immediately upon posting.Continued use of our services constitutes acceptance of updated Terms.

19. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

20. Contact Information

Email: hello@wholewella.com

Phone: (405) 937-2164